Google Nexus since its day of launch has been in some or other controversy- well, here it refers to negative news. One example is the Google phone name case which was filed against Google. The name of the Google phone, Nexus One, has been taken from en english. The daughter of the novelist wnet out to the press saying that Google used the name without their family’s consent.  Whether or not the issue has been resolved, is yet not confirmed.

Also, on the very day of the launch, nexus One had to face people’s disappointments. The expectations of people from a Google product were so high, that when Nexus actually came out, it only left a lot of Google fans unhappy. Although people fidn nothing wrong about Google phone, they think something is missing. Just because the makers are Google!(read here- Nexus One We Are Underwhlemed)

Soon after there was some 3G problem on Nexus, which later was solved by Google. However, limited 3g solution was provided.

And for now there is another news on Google; this time a good one. The Early Termination Fee (ETF) on Nexus has been reduced by Google.

Initially the amount was $ 350 which was a huge amount. And this was in someway affecting the popularity of the product among its users. So to make things work, Google reduced the ETF to $ 150 from 350.

150 too is a high amount, but at least better than $ 350.

Along with this Google has also started a 24 hrs. helpline service to help solve customer’s issues and keep them happy. Hopefully after so many amendments Google manages to keep all the Nexus buyers and happy and get many more customers. Let’s see how things work- it has not really been going very good for Google phone though (Thanks to Buzz. It added more troubles for Google. Got it sued for envading people’s privacy rules)